Effective Date: Oct 14, 2024
At Fluency, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your information when you use the Fluency app (the “App”). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Fluency is committed to maintaining the privacy of its users and does not collect any personal information unless it is provided by the user.
1.1 No User Account or Registration Required
Fluency is a completely free app and does not require you to create an account or register to use the App. As a result, we do not collect personal information such as your name, email address, or phone number.
1.2 Automatically Collected Information
While using the App, we may collect limited non-personal data that helps us improve the App’s functionality and user experience. This data may include:
- Device information (device model, operating system version)
- Usage data (how you interact with the App, including which features are used and for how long)
- Crash logs in case of technical errors or app crashes
1.3 Access to Camera and Photos
Fluency requires access to your device’s camera and photo library for the purpose of scanning text and converting it to a dyslexia-friendly format. We do not store, share, or upload any of the images you capture or select from your gallery. All processing of text occurs locally on your device.
2. How We Use Your Information
Fluency does not store, share, or sell any personal or non-personal information. The minimal data we collect (outlined in section 1.2) is used solely to:
- Improve the performance and user experience of the App.
- Identify and resolve technical issues, including crashes and bugs.
We do not track your activity outside of the App, and no third-party services are used for advertising or marketing purposes.
3. Third-Party Services
Fluency does not integrate with any third-party services that collect data. The app operates entirely offline, and no personal or usage data is shared with external services.
4. Data Security
We are committed to protecting your information and ensuring its security. While no method of data transmission over the internet or electronic storage is completely secure, we implement industry-standard security measures to safeguard your data.
5. Your Choices
You have full control over the information you provide to Fluency:
- Camera and Photo Access: You can choose whether to allow access to your device’s camera and photo library. These permissions are only required for text scanning purposes, and you can revoke them at any time through your device’s settings.
- Usage Data: You can disable usage data collection by turning off analytics within your device settings.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at:
- Email: care.mywellbeing@gmail.com
By using Fluency, you acknowledge that you have read and understand this Privacy Policy.
